Actiplex
From ticket to resolution.
Maintenance is no longer a pile of messages. It is a tracked file, tied to the unit.
You open Actiplex to work the field: who wrote, on which unit, and what to do next, not to dig through three inboxes.
Intake tied to the unit
The tenant message arrives already linked to the right home and its history.Context before assignment
Urgency, prior attempts, and unit details are gathered before you call a contractor.Field prioritization
Leaks move up. What can wait stays down. A clear queue for the team.Follow-through to close
Contractor assigned, tenant informed, file closed on the unit, not in Messenger.